Articles on: Email Marketing and Customer Service

Import customers

In this article, you will find out how to import your customers' information in bulk using Excel (.xlsx) or CSV files. This function is especially useful for you if you have many customers. It could tremendously save your time and absolutely accurate. Let's see how to do it:

Step 1 : EasyStore Admin > Customers > More > Import customers

Step 2 : Click on the file format that you prefer

Comma-separated values CSV template (for Opensource users)

Excel workbook .xlsx template (for Excel users)

Step 3 : The file will be downloaded to your devices. Look for this file in your device and fill in applicable fields

don't forget to save the changes made.

Step 4 : Go back to your EasyStore admin panel > Customers > More > Import customers and choose the file that you have saved earlier > Upload file and you are done!

💡Tips: To update existing customer information in bulk, may use excel / csv file too, as long as the it is email (first priority) in the file is the same as product in Admin panel. If email not exist then phone number (second priority) will be detect for updates.

If you wish to manually add the customers' information from the EasyStore admin panel, we do have an A-Z guide for you to refer below

Add a new customer (manually)

Updated on: 20/11/2023

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