Articles on: Email Marketing and Customer Service

Live Chat

💡 Tips:Live Chat widget displayed on storefront for both logged in and logged out customers.

Logged out customers will see "Login to Chat" button and a welcome message which can be customised from the Live Chat settings.

Logged in customers will be able to chat

Step 1 : Go to EasyStore Admin > Click Messages > click on 'Platform Settings'

Step 2 : Select Live Chat

Step 3 : Enable Live Chat and Customize 'Platform name', 'Widget color', 'Welcome messages' & 'Auto reply message'

Step 4 : Save and Done.

Updated on: 22/01/2024

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