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Articles on:
Order and Reporting
Explore how to efficiently manage orders and optimize your business performace
Reporting and Performance
View your reports in EasyStore
Guide on how to view your sales/products/customers report for a custom sales channel, date range and teammate using the Reports function.
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Filter Order by Product Variants
This order filter features allow user to filter order based on the product that customer has placed order. Step 1: Login to EasyStore adim panel Orders click on the filter icon Step 2: Go to product click on the Choose or search product search bar (https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-2023-10-04t10474348
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Orders and Fulfillments
Order status
Some information about your order status
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Fulfill order and send parcel using EasyParcel Malaysia service
This guide shows you the steps to fulfill order using EasyParcel Malaysia app
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Manually fulfill an order
Guide to update order shipment status to customers
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Recover abandoned checkouts
Discover the abandoned checkouts and follow up with customers
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What should I do when I received an order?
Things to do when you received an order.
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Manually create new orders
Follow this guide to manually create orders to your store
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Export Orders
How to export your orders to as excel or CSV file.
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OneWaySMS
Notify your customers about order fulfillment via SMS
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Auto Order Cancellation
Discover the feature to cancel & restock products inventory automatically
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Sending a payment reminder
Remind your customers that they have a pending payment
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Running a test order
Place a test order and check out using your store to ensure the payment and shipping method works.
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Inventory History
In this article: Access to inventory history FAQ that you should know 1. Inventory History Make sure that you have uploaded products in EasyStore and here is a guide on how to add products in EasyStore. Kindly ensure that you have added products in EasyStore and the inventory control is under EasyStore tracks inventory of th
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