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Introduction of WhatsApp Order Form



In this article:
  1. Introduction of WhatsApp Order Form
  2. Key Features Available in WhatsApp Order Form
  3. Checklist - Create WhatsApp Order Form
  4. Types of Whatsapp Order Form


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1. Introduction of WhatsApp Order Form


More than 400 million users are using WhatsApp and they are spending more than 4 hours daily on WhatsApp, giving an opportunity for you to communicate and sell to your customer on WhatsApp.


EasyStore's WhatsApp Order Form is a secured order form that allows customers to select and purchase the products they want directly in WhatsApp.


2. Key Features Available in WhatsApp Order Form


Easy to setup

Target different customer

Auto-collect details

Only mobile number is needed during setup. Then add in products to the form and you can start selling right away now with a customizable order form.

You can create different sets of order forms to match the customer's preferences, such as Form A for, Top Form B for Dress

The customer's information, shipping address, payment receipt will be automatically stored.


3. Checklist - Create WhatsApp Order Form


  1. Enable WhatsApp Order Form


  1. Fill in the display name and mobile number


  1. Proceed to create order form


  1. Insert title and choose the products for your form


  1. Select the data that you want to collect from the customer


  1. Save and get your order link


  1. Start to share the link to your customers around!


4. Types of Whatsapp Order Form


In EasyStore, we have 3 types of Whatsapp Order Form:


  • Basic Order Form. This order form allows your customers to have multiple choices of payment and shipping methods.


  • One-Page Order Form. This order form allows your customers to pay and checkout easily within WhatsApp


  • Shortlink Order Form. This order form accepts orders only without the need to set up any payment or shipping method (manual arrangements)


Here would be a short video on the comparisons:



Click here to know more about how you can sell with Whatsapp Order Form now!


Updated on: 17/11/2023

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