Customer blacklist feature allow you to add your customer into blacklist and restrict them from login and place order with you

In this article:
Add customer to blacklist
Unblacklist customer
Prohibited action from blacklisted customer
FAQ that you should know

1. Add customer to blacklist

Step 1 : Login to EasyStore admin panel > Customers > Bulk select customer > More actions > Blacklist



Or, you can add customer to blacklist in customer profile



📌 Note : Blacklisted customer will be hidden from customer lists under “All customers”

2. Unblacklist customer

Step 1 : Login to EasyStore admin panel > Customers > click filter > status > blacklisted > Show result



Step 2 : Bulk select customer > More actions > Unblaklist



Or, you can unblacklist customer in customer profile

3. Prohibited action for blacklisted customer

On the Shopping App, Online store, and Wholesale, blacklisted customer are prohibited from:

- Place order
- Log in account (including Line and Facebook login)

A notification message will be prompted if the blacklisted customer is trying to login or place order

When blacklisted customer trying to place order:

When blacklisted customer trying to login:

4. FAQ that you should know

Q : Which EasyStore's Plan includes customer blacklist feature?

Customer blacklist feature available in EasyStore’s

Standard plan and above (including Retail plan)

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Updated on: 20/11/2023