Articles on: Email Marketing and Customer Service

Contact Form

Feedback is the main source of improvement and with the Contact Form app, you can allow your customers to send you their feedback easily.




Step 1 : EasyStore Admin > Apps > More Apps > Search Contact Form



Step 2 : Install the app



Step 3 : Fill in the necessary information



Step 4 : Customize the form



Step 5 : Top content & bottom content.





Step 6 : Save your settings when you are done



Step 7 : It will create a new page on your store, goes by the name Contact Us. If you would like to rename the page, you can do so by going to Online Store > Navigations > Contact Us > Edit



Step 8 : You will have to make sure the URL link is "https://" and the handle comes with "yourdomainname/a/contact-form" to prevent the contact us form is unable to connect.

URL = https://
Handle = yourdomainname.com/a/contact form



Result:


📌Additional note:

Contact Form supports Traditional Chinese (繁體中文) & Simplified Chinese (简体中文) language:

Contact form setting page in EasyStore Admin :


View of the created Contact Form in Online Store :


💡Tips: Click here to learn how to Change language for online store and admin panel

Updated on: 20/11/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!