Reporting and Performance

• View your reports in EasyStore

  Guide on how to view your sales/products/customers report for a custom sales channel, date range and teammate using the Reports function.Few readers

• Filter Order by Product Variants

  This order filter features allow user to filter order based on the product that customer has placed order. Step 1: Login to EasyStore adim panel Orders click on the filter icon Step 2: Go to product click on the Choose or search product search bar (https://storage.crisp.chat/users/helpdesk/website/b34797d9594d3000/t-2023-10-04t10474348Few readers

Orders and Fulfillments

• Order status

  Some information about your order statusPopular

• Manually fulfill an order

  Guide to update order shipment status to customersSome readers

• Fulfill order and send parcel using EasyParcel Malaysia service

  This guide shows you the steps to fulfill order using EasyParcel Malaysia appFew readers

• Recover abandoned checkouts

  Discover the abandoned checkouts and follow up with customersFew readers

• What should I do when I received an order?

  Things to do when you received an order.Few readers

• Manually create new orders

  Follow this guide to manually create orders to your storeFew readers

• Export Orders

  How to export your orders to as excel or CSV file.Few readers

• OneWaySMS

  Notify your customers about order fulfillment via SMSFew readers

• Auto Order Cancellation

  Discover the feature to cancel & restock products inventory automaticallyFew readers

• Sending a payment reminder

  Remind your customers that they have a pending paymentFew readers

• How to print AWB?

  In this article: Introduction Marketplace fulfillment Shipping app fulfillment Manual fulfillment FAQ: Unable to print AWB 1. Introduction 1.1 EasyStore allows you to manage all orders at one place — whether they come from marketplaces, social media, chat platforms or your branded website and app. 1.2 Being able to print AWB inFew readers

• Avoid packing error with Order Fulfillment Assistant

  In this article: Introduction Before packing Start packing 1. Introduction Looking to improve your packing and shipping process? EasyStore Order Fulfillment Assistant helps you avoid common mistakes like shipping canceled orders, sending the wrong products, or missing items. It's a simple way to boost efficiency and ensure every order is shipped accurately and efficiently. 2. Before packing You can start usFew readers

• Running a test order

  Place a test order and check out using your store to ensure the payment and shipping method works.Few readers

• Inventory History

  Learn how to effectively use the Inventory History feature to track stock movement and gain valuable insights.Few readers