Welcome to EasyStore

We’re happy you’re here. Buckle up as we show you how EasyStore seamlessly fits into your daily business operations to upgrade your customer interactions. This guide will help you set up your store, add products, and prepare for your first sale — no technical skills needed.

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New here? Create your EasyStore account here

A quick look at your journey

Most merchants get started in about 2–3 weeks. The visual below gives you a high-level view of what to expect — from setting up users and products, to going live on multiple channels across online and offline. You’ll progress step by step, with guidance along the way.

The setup guides

This section covers each part of your EasyStore setup, including user access, product uploads, inventory, payments, shipping, and sales channels. Follow the guides in sequence to complete your configuration and get your business ready to operate.

User & Permission

Add admin or staff

Upload Products

Add product
Import products with CSV
Import products from Shopee
Import products from Lazada

Location & Inventory

Update inventory
Set up location-based inventory

Shipping & Pickup

Add shipping methods
Add shipping profiles (for temperature, fragile, oversized, etc)
Add self-pickup locations

Payment & Taxes

Add payment methods
Add taxes

Customers & Membership

Enable phone number account
Set up membership tiers
Set up loyalty points

Messages

Set up broadcast channels
Set up messages inbox

Engagement

Set up engagement templates

Online Store

Install new theme
Change theme
Add content page
Manage navigation
Register new domain
Transfer existing domain
Point existing domain

Shopping App

Sell on Shopping App (Member App)

Point of Sale

Sell on Point of Sale (POS)
Connecting hardwares (printer, scanner, drawer, screens)
Enable shift management

Sales Channels

Sell on Facebook
Sell on Facebook Live
Sell on Instagram
Sell on Instagram Live
Sell on Shopee
Sell on Lazada
Sell on TikTok
Sell on WhatsApp
Sell on LINE

Watch hands-on webinar

We’ve prepared a full EasyStore 101 onboarding webinar (2 hours 19 minutes) — a hands-on walkthrough covering everything from store setup, product and inventory management, to payments, shipping, and sales channel activation.

Updated on: 05/06/2025